What Do I Need to Improve Cyber Security in My Business? – 5 Opportunities for Improvement

January 1, 2025 By Osama Malik

Cyber security continues to rise on executive agendas—yet many organisations still treat it as a purely technical problem rather than a whole-of-business responsibility. The truth is that a strong cyber posture does not depend on expensive technology or complex frameworks. Instead, the greatest improvements usually come from strengthening leadership involvement, improving staff awareness, and establishing a structured approach to governance.

Here are five practical opportunities to meaningfully uplift cyber resilience without overwhelming the organisation.

  1. Establish clear cyber leadership and accountability

Many businesses rely on a single IT manager or technical specialist to “own” cyber security. This creates concentration risk and limits organisational visibility. Effective cyber uplift starts with the leadership team. Assigning a clear owner—even at a governance level—ensures cyber security is regularly reviewed, reported against, and integrated into broader business planning. Organisations benefit when cyber becomes a standing item at leadership meetings, complete with metrics, progress updates, and risk assessments.

  1. Improve staff awareness and reduce human-driven risk

Most cyber breaches across the world originate from human actions: a link clicked, a password reused, an attachment opened. Yet many organisations operate without any structured awareness programme. Training doesn’t need to be heavy or intrusive; bite-sized monthly content, periodic phishing simulations, and simple reminders have an outsized impact on reducing risk. Embedding cyber awareness into onboarding and annual refresher training also strengthens culture and consistency.

  1. Strengthen governance of third-party systems and vendors

Most organisations rely on a range of external tools—finance systems, cloud services, CRMs, reservation platforms, websites, and more. Each of these introduces a degree of shared responsibility for cyber risk. Vendor oversight is often weak, particularly when platforms sit outside direct control or are hosted offshore. A basic vendor assurance process, including checks for MFA enforcement, data backup policies, incident management procedures, and minimum security certifications, establishes clarity and reduces blind spots.

  1. Improve identity and device management practices

Modern cyber resilience depends more on identity protection than traditional perimeter security. If a malicious actor gains access to a legitimate account, the impact can be significant. Multi-factor authentication (MFA), strong password policies, and centralised device management are essential building blocks. Role-based access control ensures users only have access to the systems they genuinely need. These measures are straightforward to implement and dramatically reduce the risk of compromised credentials becoming an organisational incident.

  1. Test preparedness through realistic exercises

Policies and documentation are useful but insufficient without practice. Cyber-incident simulations—whether tabletop exercises or scenario walkthroughs—help teams understand roles, test response times, and identify gaps before an incident occurs. Executive participation is particularly important; leadership confidence grows when they understand how decisions will be made in real time.

A more resilient future

Cyber uplift is less about advanced tooling and more about organisational structure and behaviour. When leadership is engaged, awareness is consistent, and governance processes are clear, the organisation becomes significantly more resilient at relatively low cost. These are foundational improvements that support both short-term risk reduction and long-term digital confidence.